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We're here to assist you with any questions, concerns, or feedback you may have. Your satisfaction is our top priority.

Shop 6, Al Maskan Building, Karama, Dubai, UAE

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I place an order?

Simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the prompts to complete your purchase.

Do you offer international shipping?

Currently, we ship only within the country. We hope to expand our services internationally in the near future.

How long does shipping take?

Standard shipping usually takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.

How can I track my order?
  • Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the carrier's website.
How do I initiate a return?

To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with a return authorization and instructions.

Can I exchange an item?

Yes, if you need to exchange an item, please contact our customer service team to arrange the exchange. Items must be in their original condition and packaging.

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